22 minutes ago
The mirror in the fairground apartment is a winner with my #grandson Theo!
A good job someone is impressed with something about the apartment, for the 3rd time booking a holiday with @officialbutlins informing them our party is made up of 3 people with disabilities (it has been 4 disabled people in the past too) explaining the importance of not placing us far back they have placed us in an apartment which is actually the very furthest away you can get.
I explained 2 of us have physical disabilities meaning we can only walk a small distance, I also have bowel disease and a holiday is easier and more comfortable for me when I can pop back to our apartment, I then explained I have a teen with autism that loves to try some independence at butlins, it's the only time she can go on her own, she especially likes going to the fair on her own but she can only do this if we are as close by as possible (hence picking the fairground apartments)
I told them how it impacts our holiday if we are so far back, it limits so much we miss out on so many activities, more time is spent at the room than out about.
I explained it was most important to be towards the front area in the corner nearest the fair.
None of this meant anything, why would we then be placed in the corner the apartment the furthest away you can get when someone has informed them of various disabilities in a holiday party.
I cried yesterday, I couldn't believe they had done it for a 3rd time.
#butlins is not listening to their disabled customers, I was basically #ignored another holiday I have wasted my money, I've sucked it up twice before, thought oh well mistakes, but not again.
#disability #awareness #disabilityawareness #eds #ehlersdanlossyndrome #jointhypermobilitysyndrome #jointhypermobility #arthritis #osteoarthritis #spinalcordinjury #nervedamage #boweldisease #autism #asd #autismawareness #invisibledisability #holiday #familytravel #familyholiday #disappointed #angry #upset #letdown